TERMS & CONDITIONS

Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. 

General

Please allow 1 to 2 business days for all transactions to be processed.
Please note that all transactions are processed in British Pound Sterling.

Please note;
All prices displayed on our website are exclusive for online purchases only.
We may not be able to provide our clients with the online prices when visiting our retail stores.


Return Policy

We do not accept refunds, however exchanges are welcome providing that goods are returned within 14 days of purchase in the same condition as they were received. Unless an initial mistake was made on our part, the customer will be liable for the cost of the returned parcel.



Shipping

Costs

Shipping costs to the USA, Canada, UK & Europe are all now a flat rate! No matter how many items you purchase you will pay the same low price!



USA/CANADA - £15.00 (Approx $24.02)
UK - £8.00
IRL - £15.00 
Europe - £20.00 (Approx €24.57)
Rest of World – Shipping calculated once contacted.



International shipping may involve administrative issues like custom duties or state/provincial taxes that may apply when the purchased items arrive, please note we are not responsible for these charges.



Delivery

Once a transaction has been successfully processed, delivery times are as follows:

USA/CANADA: 1-3 working days.
UK : 1-3 working days.
IRL : 2-4 working days.
Europe : 3-5 working days.
Rest of World : 4-9 working days.

(Please allow at least 24 hours for your transaction to be processed. Working days are considered to be Monday–Friday.)


Once an item is shipped, the customer is provided with the tracking number for the package. This way the customer can, at his/her convenience, check the location of their package and arrival expectancy.

Packages sent to the U.S.A or Canada are normally sent through Fedex
Packages sent to Europe are normally sent through DPD/Interlink Express
Packages sent to Africa and other destinations are normally sent through a local shipping agent, please contact us for more info and prices.

 


Wholesale

For wholesale terms & conditions, click here



www.finetexcreative.com

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. 

 

While every effort is taken to try to ensure that the colouring and other product specifications of our products in the photographs displayed on this website are representative of the original products, variations may occur due to technical restrictions of colour reproduction on your computer equipment. Finetex Creative shall not be liable for any error or inaccuracy in the photographs or graphical representations of products displayed on our website.



Accessing the site

We will do our best to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.



Please do not hesitate to contact us should you have any further enquiries.

Email: info@finetexcreative.com 

Tel: +44 208 678 8772

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